the entire directory only in Software/Help_Desk

See also:

• Business: Business Services: Quality Control and Tracking: Software (77)
• Business: Customer Service: Software (34)
• Computers: Software: Configuration Management: Bug Tracking (79)

This category in other languages:

• Dutch (4)
• French (25)
• Turkish (2)

• Acacia Help Desk - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
• Control-F1 - Provides enterprise solutions for live and automated support.
• Giva Inc. - Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.
• HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
• ISupport - Describes help desk software products and services offered, and provides training course catalog.
• Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
• LBE Help Desk Software - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
• NetHelpDesk - Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
• NetKeeper - Provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
• PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
• ScriptLogic - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
• The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issues
• Vertical Solutions Inc. - Develops and implements customer service, help desk and sales force automation software.
• Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
• World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts.

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